//Testimonials
Testimonials 2017-12-08T09:08:59+00:00

Impressions

Working with Evans Team Ottawa is a rewarding experience. Read how rewarding in the words of many clients they have worked with:

Deepa & Anil

In the middle of a meteoric and insanely difficult housing market for buyers, especially in Kanata Lakes, we contacted Carole to help us with the process. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). Whenever she couldn’t make it, Barbara accompanied us. Carole & Barbara answered every question and explained every form and every part of the process clearly and thoroughly. At times, out of frustration we wanted to buy whatever would come on the market (didn’t really care if that met our expectation) but thanks to Carole for keeping us on track and being honest by saying “This is not a right house for you!!”. Buying a home in this market is challenging, but working with Carole & Barbara made it as painless and straightforward as possible. We also worked with Carole & Barbara on selling our townhouse. When we made the decision to sell, I asked Carole how long does it would take to sell the house and she mentioned “Within a day!”. She proposed an efficient sale process, arranged for the staging and photographs, gave us good and thoughtfully advice on finishing the house. The sale went very well–she brought in 10 offers in 3 days, all way above asking price with no conditions. We highly recommend them. I can’t wait to work with them again.

Joy & Joe

Our experience with Evans Team Ottawa was amazing. Carole was very open and honest during each viewing and really seemed to want to put us in “our” house and not just “a” house. We feel she bargained hard for us and now that we have moved we are even more appreciative of her services as we LOVE our new home.

Joanne

Working with Carole and her team was a real pleasure.  Moving can be a very stressful life event.  Both Carole and Barbara were readily available to answer questions and help prep you all along the way.  What a team! Thank you for all the support you provided.

Maria & Tino

I would like to take this time to thank you for the amazing service you provided.  Right from the first moment I reached out to Carole to come and price our home.  The professionalism was outstanding and the services were much more than expected.  Your time frames to have it ready to go live with staging, videos and highlight sheets was superb.
The showings and feedback login always kept me aware of everything that was going on at every moment.  Never did I have to wait to hear from you Carole.  You are exactly what every agent should model and Royal Lepage should pay you and your team for training in the industry!
Thank you for the great experience and I will always refer you to all my friends, family and colleagues.

Isabel & Marc

I wanted to share our experience we had dealing with Carole and her team when we decided to purchase a new home and then sell the home we were occupying. Carole spent tireless hours fielding questions from us and then researching options for us related to a new purchase in Ottawa. How tireless you may ask? More than 1.5 years!!! She is extremely knowledgeable, personable and even better, persistent. She kept at the search until both my wife and I were satisfied with what came across our desks. She utilized her extensive network within Ottawa to locate for us the PERFECT home and as an added bonus she secured an excellent deal for us that I am confident in stating that I feel no other realtor could have come up with. PERIOD. Success, we found our new home.

Next up was to sell our current home. This is where the other portions of her excellent team showed their quality. Barbara Granata is her Consigliere extraordinaire. Whether it is securing time frames, organizing seller duties or even checking in on us to make sure we were not losing our minds, she does it all. The one two punch of Team Evans is unbeatable. I wish I could post some of the pictures that were taken of our home, but suffice to say the picture quality was so high with such a high degree of professionalism, it almost made us not want to sell!!! With that being said our home sold well over asking price, with no surprise to us. If you don’t choose Team Evans, you are risking an average home purchasing/selling experience. If you wish to be thoroughly impressed with the quality of service and the ease to which it gets done, choose Carole and Team.

Jennifer & Steve

We are a military family who have relocated on several occasions, and bought and sold a number of houses.  When we were posted to Ottawa, Carole Evans and her team were outstanding.  They helped us to choose the best areas for our needs and budget, and guided us through the purchase process.  When it came time to sell, Carole’s use of a professional photographer made sure our home looked it’s best on the internet and in printed publications. We were impressed with her commitment to getting us a quick and profitable sale, understanding that the purchase of our next home depended on this.  We would highly recommend Carole to anyone posted to Ottawa.

Jackie

We had a great experience with Carole and her team at Royal LePage.  She encouraged us to expand our search criteria and look at houses we hadn’t previously considered, and advised us away from houses that weren’t going to meet our needs.  Her help was invaluable and in the end, we found the perfect house for our needs.  Many thanks, Carole and team!

Ottawa Realtor with Century 21

I just had to contact you to tell you that your online presentation of 72 Woodroffe is fantastic! Your entire page including the video with drone and you sitting in the living room at the start of the video is spectacular.  Having ALL the information on one page without having to stumble through countless pages to get information on a property is genius. It is no surprise that you sold this property. Great job!

Paul

You will be hard pressed to find a better real estate agent. Carole shows genuine interest in the goals of her clients and applies her extensive marketing experience for successful outcomes. In addition, you really got a sense that her whole team was behind her all the way. We were so impressed by the tour video she produced, i wanted to buy my house all over again.  When all was done, we sold in just 2 days! And at a very good price. Highly recommended if you want results and strong market value. Thanks so much Carole and your team!

Jess & Justin

I know I’ve said thank you before but I want you to know how much I appreciate all you, Mary, Barbara, Harry and Lori have done. Selling our house so quickly means my family won’t be separated. The kids and I are able to move with Justin because we were able to close this deal so quickly. You have no idea how much this means to us. We are facing a LOT of time apart in the future so to have this move together means so much to us. Thank you just doesn’t seem enough!

Tina & Trevor

Thank you so much for everything, you are definitely the best realtor we have ever had, wish there were more like you 🙂

Wendy & Dennis

Thank you so much for the great concert! I have been enjoying the CD immensely – as have our teenage sons. It was a lovely evening. You are very generous to the arts community and your network of friends to share your lovely home and hospitality.

Lise & Fred

We discussed with Carole our vision of the home and property we were looking for and visited a few homes to fine-tune our taste and expectations. Carole is the reason we found the home that was meant to be ours! From the moment we walked into the house, we knew this home felt right for us and she magically made it happen! She is very honest, trustworthy, and extremely knowledgeable and worked to fulfill our needs in finding our perfect home.  We truly felt that making sure we were happy with our purchase was her FIRST priority. Once our dream home became available, she guided us with the best advice on the offer and how to handle all the other details. Thank you Carole for being the matchmaker for us and our Home Sweet Home!

Carolynn and Jim

I am a little late in letting you know how wonderful you were in our selling and buying process.If you had not assisted us and helped with this process, in the fashion you did,we would not now be in this home that is just perfect for Jim and I.He implies that it was his idea all along .The parking is resolved for now and it looks like the winter situation will be fine.Everyone that visits loves the place and comments how perfect it is for us at this time in our lives.
Thank you so much for this one and all the others you have helped us with over the years.

Gina

It was a pleasure to deal with Carole and her team. Business transactions were conducted with the utmost professionalism in a courteous and caring manner. Carole’s negotiating skills are top notch! I feel confident in the Team’s abilities, and would not hesitate to call upon them in any future transaction.

Lee

We signed the closing papers yesterday, and the sale will complete today!! I wanted to take a moment to thank you again for all your efforts in getting my house sold, and in guiding me through the process of buying my new home on Alon Street.  I appreciate all the advice along the way, and I really enjoyed working with you.  I will be sure to recommend you to my friends that may be looking for a realtor, and of course keep you in mind if I am ever looking to buy/sell again (but I hope to stay put here for quite a while).

Terry

I just wanted to thank you for your amazing hospitality last night…it was a perfect setting! You are a wonderfully gracious host, and I admire the fact that you open your home to showcase a diversity of artists. I loved it from start to finish! I would love to talk more about house concert venues as a contributing factor in stimulating people to head out to the larger venues in the city. It’s a breath of fresh air that Ottawa needs, and will make for a great upcoming article.

Le-Anne & Trevor

We would highly recommend Carole and her team, if you are looking for wonderful service and excellent results. Carole and Barbara’s attention to detail and quick response to the whole process of buying an investment property was very appreciated, especially as clients who were dealing with the purchase from out of town. When it came down to looking at the properties, Carole’s pre-research really helped narrow down the choices in a manageable and time sensitive way.  She provided us with contacts as we start our renovations. Thanks for all your hard work, Carole and team. We are very pleased with our new property!

Laurie & Hugh

We could not be more pleased with the professional and friendly service that Carole and her team provided to us.  This is the second home that Carole has sold for us over the past 8 years, and both experiences were extremely positive.  In a slow real estate market, you need a real estate team that puts your home in the best possible spotlight.  You need your home to stand out above the rest.  Carole sold our home in less than three weeks, and allowed us to literally move on with our lives (we now live in Halifax), while other homes on our street are still for sale two months later.  The strengths of Carole and her team are photography, videography and marketing.  Simply put, they are an awesome team!

Meredith & Trevor

Thank you so much for selling our home. You’ve raised the bar for our real estate expectations! Everyone on the team was wonderful to deal with and because of your efforts, we sold very fast!

Evelyn

I’m so glad that I chose the Evans Team Ottawa to help me purchase my new home!  I can honestly say that despite her busy schedule, Carole Evans made me feel like her only client — very special!  I had a challenging wish list and Carole considered this for each potential property she selected.  She is a skilled listener and her thorough knowledge of neighbourhoods, developments and renovation factors helped steer me in the right direction.  Her strong, respectful negotiating skills kept me within budget and with my desired closing date.
The Evans Team kept me up to date and fully prepared, and their calm, positive attitude and efficiency made this experience more enjoyable and less stressful than I could imagine.  I also benefited from their excellent working relationships with talented inspectors, lawyers, mortgage brokers, tradespeople, etc.  It was a wonderful experience from start to finish!

Marie-Andree & Chris

Carole and her team were great! We were relocating from afar, and had a limited window in which to purchase a new home for our young family. In the weeks leading up to our visit, Carole sent us many listings, set up viewings, and made sure we knew about houses just coming on the market. This made our trip very efficient, and we ended up getting a nice little family home in a great area on Carole’s strong advice. Thanks for everything!

Jennifer & Steve

We are a military family who have relocated on several occasions, and bought and sold a number of houses.  When we were posted to Ottawa, Carole Evans and her team were outstanding.  They helped us to choose the best areas for our needs and budget, and guided us through the purchase process.  When it came time to sell, Carole’s use of a professional photographer made sure our home looked it’s best on the internet and in printed publications. We were impressed with her commitment to getting us a quick and profitable sale, understanding that the purchase of our next home depended on this.  We would highly recommend Carole to anyone posted to Ottawa.

Lilly & Alex

We so want to honor you both for your hard work on our behalf this past year and encouragement and calmness.

Lee

I wanted to take a moment to thank you again for all your efforts in getting my house sold, and in guiding me through the process of buying my new home.    I appreciate all the advice along the way, and I really enjoyed working with you.  I will be sure to recommend you to my friends that may be looking for a realtor, and of course keep you in mind if I am ever looking to buy/sell again.

Heather & Tom

Carole and her team were very professional and assisted us in showing our house to its fullest potential.  This resulted in an offer being received within days following the first showings.  We enjoyed working with Carole to sell our house.

Mark & Judy

Carole was great! Our house sold on the first day – all thanks to the superb staging, positioning and marketing by Carole and her whole team. It was way more than just a sign on the lawn. Their expertise and hard work certainly paid off for us. We couldn’t be happier.

Diana & Tom

We used Evans Team for our move from the UK and would highly recommend them to others moving to Ottawa. Carole was fantastic from the start, full of insight and suggestions, always punctual and hugely helpful. Barbara was able to supply us with useful information pertaining to the area we were interested in including community services, events and groups. They guided us through the purchase process effortlessly and we’re now very happy in our new home.

Lucie & Ken

What does it take to be an amazing real estate agent?

Patience?  Yes.

Knowledge of the city?  Absolutely.

The capacity to give solid and truthful advice?  You bet.

Credibility?  No question.

And Carole Evans has it all – in spades.

However, what Carole offers that goes beyond her personal and professional five-star service is her network.

We finalised the buying of our new house after 11 pm on a Friday night, and the closing date was three weeks later.  Daunting, to say the least, given the amount of work that needs to be done to close a house.  Carole and her team lined up all the services that we needed to get the ball rolling (inspector, lawyer, bank, etc.), and by noon the next day (a Saturday, no less), these professionals had all confirmed appointments with us in the coming days.  Although it was not our first house purchase, Carole and her network were there with us, all the way, guiding and counselling us so that we didn’t miss any step.  And we did finally close our house in 3 weeks.

Now if that’s not a top-notch realtor who has access to a responsive and solid network of experts, we don’t know what is!

Dan & Angela

I was initially sceptical of using an agent, but after selling our home with you I am so happy we did.  Your prompt responses via email were one of the things I valued the most.  Your contacts were another thing that was great… People (like electricians) were willing to provide advice to you who would have otherwise cost us a full consultation fee and a delayed response.

Clare & Pat

I would not even consider selling or buying a home without Carole! She and her entire team made this often overwhelming, emotional, and stressful experience seamless.  The Evans Team is an extraordinary balance between utmost professionalism and kind, gentle care. Carole guided us to make the right decisions for our family so we were confident we got the right price for our house and know we found the perfect new home just for us.

Jane & Patrick

Thank you all so much for the amazing job you did in marketing our home and getting it sold in record time. You were so attentive, efficient, and effective!

Please pass on our thanks to the photographer and videographer, also. The pictures were fantastic.

We are so happy to have flipped the sign to ‘sold’ and grateful to you all for your hard work. You made us feel as if we were the only people you had to worry about, and that’s a rare talent.

Alex & Kamy

This was our second time working with Carole but our first as both  buyers and sellers of a home so we still had a lot of questions about the entire  process.  Carole was extremely patient with us, answering all of our  questions, and seemed to be available at any time.  It didn’t matter how  late at night or how early in the morning we would e-mail her with questions or  concerns, we would receive a response almost immediately.

In addition to her patience and availability, Carole went above  and beyond our expectations when it came to selling our previous home and buying  our new one.  The entire process on both ends went so smoothly and quickly,  and in the end we received exactly what we hoped for.  We have no  hesitations in recommending Carole and the rest of the Evans Team to anyone we  know.

Roy & Norma

We are forever grateful that she was the one to become involved in this aspect of our lives.

We were new to Kanata, having come from Montreal in 1998 when Carole came into our lives. A pleasant, accommodating, intelligent woman with an infectious laugh. Any questions we had, she was able to answer in a professional way.

She eased our apprehension of buying in a new city and not knowing exactly what we were looking for. We were her “first” clients after having received her license. We viewed a few properties and then she found us our little dream home in which we lived for 13 years. She provided us with useful information on the area. Everything went like clockwork and there were no problems or hitches. Over this period Carole stayed in touch with us, at least once a year just to see how we were doing. Getting older, things became difficult with snow and stairs and once again we called on Carole, this time to sell.

Having had such a positive experience when we bought, she immediately came to mind. Once again her professionalism came through and she lessened the stress of our move, and patiently took our many phone calls to her office, at times with questions that would normally bring a sigh to another. We got through the sale quickly without any problems.

Shelly

I was just checking out some houses for decorating ideas and one of your houses popped up (Kerscott Heights).  Carole, your website is so forward thinking!  And the photography is simply outstanding!!!! WOW!  I love the interactive feature for some of the rooms… perfect for people like us who can’t imagine what a room could look like.

Louise

I’ve never written a letter of recommendation for a real estate agent before and I’ve dealt with several over the years.  Not only did Carole and her team sell my house very quickly, and might I add over the listing price, they found me a wonderful house

They negotiated the best possible price with a new home builder that met my requirements. Their knowledge of the market, their team work, their “let’s get it done” attitude made the whole selling and buying process very manageable for me and virtually stress free.  They don’t give up until the job is superbly done.  I know for sure, next time I decide on a move, I’ll come to Carole and her team and would not hesitate for a second to recommend them. Many thanks to you and your team!

Miguel

Trabajar con Carole y su equipo ha sido una excelente experiencia. Su alto profesionalismo, inteligencia, conocimiento del mercado, y sentido del humor nos ayudaron durante le proceso de venta y compra de casa, el cual es normalmente un proceso tensionante y desgastante.

Carole ha vendido nuestras dos últimas casas y su equipo también nos ayudo a encontrar y negociar la casa en la que vivimos actualmente.

El tiempo que tomo vender nuestras casas, en las dos oportunidades, ha sido menor del esperado y óptimo para poder completar la compra de la nueva casa y mudarnos sin apuros o sin incurrir en costos adicionales. El precio de venta en los dos casos fue mas alto  que el que nosotros pensábamos pedir antes de contactar a Carole.

En este momento no estamos pensando en comprar o vender vivienda en el corto o mediano plazo, pero en el momento en que lo necesitemos, no dudaríamos ni por un momento en contactar a Carole y usar nuevamente sus servicios y los de su equipo. Solo nos resta decir: Gracias, muchas gracias Carole.

A.O.

It is time for my family to move back to Ottawa and need your help! I LOVED the two featured homes… they are EXACTLY the types of houses we are looking for.

I am a Canadian living who has been living in Australia for the last 9 years, I have been looking via the net for the past 6 months and have been REALLY disappointed in what is available and therefore am EXTREMELY excited about your site and the calibre of homes you feature.  My parents live in Gloucester and can look at any homes and act on my behalf. Can you please email me so we can begin discussions?

Karin

We didn’t feel we were being pushed into buying something we didn’t want – by having a good understanding of what we needed and wanted Carole was able to zero in quickly to find the best solution for us, and didn’t want to let us lose the opportunity to make the purchase as it fit what we needed. We felt we were dealing with a friend.

I had spent quite a bit of time looking on-line for homes in the area we wanted to buy, but after calling Carole within a few hours she sent me some great places to look at – one of which was the one we ended up purchasing.

We had never dealt with a realtor before, so this was all new to us. Carole provided us additional support in making this large purchase – she asked us after each property how we felt about that one compared to the 1st we had seen (Shadow). She provided information on comparable property sales to give us a good indication of what an opportunity it was to purchase Shadow – we would not have known this without using an agent, and may not have made the purchase so quickly, or felt as confident with our decision.

We definitely saved time by dealing with Carole – 1 trip to Ottawa, finding this home was a huge time saver, with a 3 hour trip each way. By Carole’s preparation for us we were able to see many homes in a very short time frame to compare and make our decision. The process could not have been easier.

Jessica & Jean Francois

Five years ago, we had the great fortune of working with Carole and her team to find and purchase our first home – the buying process was so positive and seamless under Carole’s management.

She and her team worked with us tirelessly at each stage, from the house search to the final details of closing, to ensure that everything happened perfectly.  Two kids later, when we decided to upgrade to a larger home, we didn’t hesitate to contact Carole to sell our home.

Carole and her team once again met and surpassed our expectations from the outset of the process of preparing the house for sale to the negotiation and closing stages.  Carole’s approach is positive, proactive and very comprehensive and she is an amazingly confident and knowledgeable negotiator.  Thanks to Team Evans, we sold our home two days after listing for well over asking price!  THANK YOU Team Evans!  I cannot imagine a better home buying or home selling experience!

Gillian & Mark

When you can find a real estate agent who spends the time to really get to know your family, their needs and desires, it’s like having an old friend helping you find the house of your dreams.

Through working with Carole over the past few years, we have come to know each other pretty well. I even think she knew what we wanted better than we did! Over the years, Carole and her team have kept our family in mind whenever an appropriate listing came up. On our first visit to the home we recently purchased, we actually said, “they nailed it!”. It was perfect.

When it came time to list our house, I was amazed at the work and the effort that went into promoting our home. At the time, our street had a few listings that had been active for quite some time. Once Carole got to work, ours was sold within 8 weeks of putting up the sign. She had many unique ideas on promoting our home to her vast network of agents around the city. She even went as far as hosting a luncheon in our kitchen to highlight our recently  renovated kitchen.

As I look back on the years of knowing Carole, it’s almost bittersweet to realize we won’t be in contact as much anymore!

Overall, our experience with Carole and her team was a very positive experience and I’d recommend her services (and her friendship) to any of my friends or colleagues who are looking for a reliable, hard-working real estate agent.  A million thank-yous for taking such good care of us!